How It Works
Step 1: Secure Login
This is where you would initiate the background screening process by logging into our secure portal and selecting the appropriate background screening package to run on your candidate, then provide the necessary personally identifiable information such as Name, SSN, DOB, Address(es), Drivers’ License Number, etc.
NOTE: Packages and report names may have changed. Our ordering system is streamlined to provide maximum search capability, while still providing same service. Some existing client standard packages may incorporate additional reports, but maintain existing pricing!
NOTE: New login screen will require a third identifier
- Account ID
- User ID (additional required feature)
Step 2: Authorize Background Check
As part of the hiring process, you would have already notified the applicant (as required by law) that a background check would be conducted on them as a condition for being offered a position in your company. Once Step 1 is complete and the background check is authorized, our portal will automatically provide an identification number and allow you to attach the release directly to the application.
Step 3: Screen Applicant
The employment background screening process is initiated by our team.
NOTE: If you used the applicant invite feature, then our portal will automatically send the Applicant an email containing a secure link for them to authorize the background check and disclose necessary personally identifiable information. The portal will automatically follow-up regularly to remind the applicant to complete the electronic application until they have completed the authorization process.
Step 4: Monitor Screening Progress
We make it convenient for you to monitor the progress of your order through your secure login in our portal. Searches that are complete or in progress at a given period of time are available for your access through the portal.
Step 5: Check Report Results
The person responsible in your organization is notified via email that the pre employment background check report is complete and a link to login is provided.
NOTE: Our portal allows for the applicant to monitor and receive a consumer copy of the report
Step 6: Make Hiring Decision
It’s decision time now. If the background check report comes in clear without any red flags, you have performed due diligence and can progress the candidate to the next stage of the hiring process. If however, the applicant has a red flag on their report that could be an obstacle to hire, you will need to follow these FCRA guidelines:
- Pre-Adverse Action notice including Consumer Copy of the report (Our software generates this document with one click)
- Leave file open for a “reasonable” amount of time (5-7 business days recommended) in the event that the applicant would like to question or contest the results of the report.
- Once your “reasonable” waiting period has ended (5-7 business days recommended) and Adverse Action notice including Consumer Copy of the report should be sent to the applicant (Our software generates this document with one click).
The new system allows for an increase in efficiency.
No need to Fax or Email the release, attach it directly to the request.
Send a link to the applicant to fill out their requested information.
Communicate with the applicant through a secure portal.
Send notices directly form the request .
Flexible Ordering Capabilities
Initiate an order multiple ways.